Customer Service

We're available to assist you. If you have questions or want to check on your order, reach out to our dedicated team via email at hello@silvercross.com.au or phone customer service on 0499 028 485 available Monday, Wednesday and Friday 10am to 4pm. For sales enquiries, please get in touch with your nearest store during their opening hours.

For warranty repairs, all requests must be submitted via our Warranty Repair Submission form found here.


Port Melbourne

297 Bay St, Port Melbourne
Open Fri to Sun 11am to 3pm