Customer Service

We're available to assist you. If you have questions or want to check on your order, reach out to our dedicated team via email at hello@silvercross.com.au or phone customer service on 0499 028 485. For sales enquiries, please get in touch with your nearest store during their opening hours.

For warranty repairs, all requests must be submitted via our Warranty Repair Submission form found here.

For one-on-one appointments, FaceTime or after work appointments, please email us at hello@silvercross.com.au or call 0499 028 485.


Port Melbourne

297 Bay St, Port Melbourne
Open Mon, Wed, Fri, Sat & Sun 10am to 4pm
Closed Tues & Thurs

Braeside

10 Capital Court, Braeside Melbourne
Open Mon to Wed 10am to 2pm