Product Safety Announcements
Silver Cross has a proud heritage of delivering premium, safety-assured products, giving every customer peace of mind with the finest nursery products.
Please check below for product recalls or safety announcements.
Serial Numbers: VK0822013671 to VK0822014170
Dates sold: 1 July 2022 – 31 October 2023
Why is the product recalled?
The locking mechanism on one side of the chassis of the pram may not engage correctly.
If the locking mechanism is not engaged correctly, the stability of the pram’s handle will be reduced.
If the locking mechanism disengages completely while in use, the pram may collapse.
Hazard:
Risk of injury to babies or young children if the pram collapses while in use. Defects have occurred.
What should you do?
1. Stop using the pram immediately and check the serial number to see if it is recalled.
Click Here to Start Your Claim
2. Contact Premium Brands to arrange for a replacement chassis.
Ask us to find out more detail about the recall.
Email: ReefSN@silvercrossbaby.com
Tel: 1800 653 064 - 9am to 5pm Monday to Friday
See the Product Safety Recall PDF here.